Refund & Returns Policy

Refund & Returns Policy

Blue Range Collections

At Blue Range Collections, customer satisfaction is our top priority. We want you to love every item you purchase from us. If for any reason you’re not completely satisfied with your order, we’re here to make the return or refund process simple and hassle-free.

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • The return request must be submitted within 7 calendar days from the date you received the item.

  • The item must be unused, unworn, and in original condition.

  • All original packaging, tags, accessories, and documentation must be included.

  • Items must not be damaged, altered, or show signs of wear and tear.

❗ Non-returnable items may include:

  • Personal care items (e.g., cosmetics, skincare, grooming products)

  • Intimate apparel (e.g., underwear, swimwear)

  • Clearance or final sale items

  • Opened electronics (unless defective)

Refund Process

Once we receive your return, our team will inspect the item(s) and notify you via email about the status of your refund.

  • Approved refunds will be processed within 7–14 business days.

  • Refunds are issued back to your original payment method (credit/debit card, bank, or digital wallet).

  • Please note that shipping charges are non-refundable unless the return is due to our error (e.g., defective or incorrect item sent).

Exchanges

We offer exchanges for defective, damaged, or incorrectly shipped items:

  • If you receive a product that is faulty or incorrect, please notify us within 48 hours of receiving the package.

  • We’ll arrange a replacement or exchange at no additional cost to you.

  • Exchange requests are subject to product availability.

Return Shipping

  • The customer is responsible for return shipping costs unless the item was delivered damaged or incorrect.

  • We recommend using a trackable courier and keeping the receipt as proof of return.

  • We are not responsible for returns lost in transit.

Cancellations

  • Orders can be cancelled before shipment.

  • Once the order is shipped, cancellation is no longer possible. You may proceed with a return after receiving the item.

Need Help or Have Questions?

We’re here to help you with every step of the process.

Email us at: info@bluerangemktg.com
Please include your order number, name, and reason for return when contacting us.

 

Thank you for shopping with Blue Range Collections — your trusted online shopping destination for quality, style, and service.